Privacy Policy

Digital Pulse 365 is a trading name of Digital Pulse 365 Ltd, a company registered in England and Wales (Company Number: 14413077), with its registered office at 128 City Road, London, EC1V 2NX.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website at digitalpulse365.co or engage with our services. It is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Digital Pulse 365 Ltd is the data controller for the personal data collected through this website. If you have any questions about this policy or our data practices, please contact us at:

We may collect the following categories of personal data:

• Identity and contact data: Full name, job title, company name, email address, telephone number, and business address provided when you submit an enquiry or register for our services.
• Communication data: Records of correspondence, enquiry details, and any information you provide in messages to us.
• Technical data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access this website.
• Usage data: Information about how you use our website, including pages visited, time spent, and referring URLs.
• Marketing preferences: Your preferences in receiving marketing communications from us.

We use your personal data for the following purposes and on the following legal bases:

• To respond to enquiries (Legitimate interests / Contract performance): Processing your infrastructure enquiries and communicating with you about our services.
• To provide our brokerage services (Contract performance): Facilitating introductions between clients and infrastructure providers.
• To send market intelligence and updates (Consent): Sending newsletters, market reports, and infrastructure updates where you have opted in.
• To improve our website (Legitimate interests): Analysing usage patterns to enhance user experience and site performance.
• To comply with legal obligations (Legal obligation): Meeting our regulatory and legal requirements.

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

• Infrastructure providers and counterparties: With your explicit consent, we may share relevant contact and requirement details with infrastructure providers to facilitate introductions.
• Service providers: Third-party service providers who assist us in operating our website and business (e.g., email delivery, CRM, analytics), subject to appropriate data processing agreements.
• Legal and regulatory requirements: Where required by law, court order, or regulatory authority.
• Business transfers: In connection with any merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

We retain personal data only for as long as necessary for the purposes for which it was collected. Enquiry and client data is retained for up to 7 years following the conclusion of a business relationship, in accordance with our legal and regulatory obligations. Marketing contact data is retained until you withdraw consent or request deletion. Technical and usage data is typically retained for 24 months.

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: To request a copy of the personal data we hold about you.
• Right to rectification: To request correction of inaccurate or incomplete data.
• Right to erasure: To request deletion of your personal data in certain circumstances.
• Right to restrict processing: To request that we limit how we use your data.
• Right to data portability: To receive your data in a structured, machine-readable format.
• Right to object: To object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent: Where processing is based on consent, to withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses analytics cookies to understand how visitors interact with our site. These cookies collect anonymised usage data and do not identify you personally. We use this information solely to improve the performance and content of our website. You may disable cookies through your browser settings; however, this may affect the functionality of certain parts of the site.

We are based in the United Kingdom. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the ICO or transfers to countries with an adequacy decision.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected] or write to us at 128 City Road, London, EC1V 2NX.